If you are having trouble installing Extension Pack please read this troubleshoot guide carefully.

Below you will find some common issues that users have experienced.

oMy python console does not show any Extension Pack Message

oI installed Extension Pack and nothing is happening on startup of Mari

oI can't find my Scripts Directory

oI can't find the python console in MARI

oDo I need to uninstall old Extension Pack Versions ?

oMy python console shows a 'No Valid Extension Pack' error

oMy python console shows a 'Missing File or Folder ..'  error

oI get a 'Access Denied' Error Dialog on Startup

oI get a "Access Denied" Error in the python console on Startup while Hotboxes are installed

oI get asked to select the Extension Pack Version on each Mari Open and I don't want that

oDo I still need to install Modo Bake Presets manually like in previous Extension Pack versions ? 

oI get asked to provide Licensing Data

oI get a TDR Warning on Mari Open. What do I need to do ? 

oMari takes a long time to start

oI want to install Extension Pack in a non-default location

oThe Installation is several Gigabytes, can I make it smaller ? 

If you are having trouble with licensing Extension Pack please read this troubleshoot guide carefully.

Below you will find some common issues that users have experienced.

oI do not have Internet Access or only limited Internet Access on my machine

oI get asked to provide Licensing Data

oActivation: SSL Certificate Error during Licensing

oActivation: Unable to verify. License disabled or does not exist

oI use a proxy, which domains need to be whitelisted ?

oDoes this Extension Pack Version run with Mari 4 or 5 ?

oExtension Pack Issues with Mari 7.1 ? 

oShelf Preview Icons of Extension Pack Textures are very small

oI am getting a 'Convert Layers' Dialog on Project Open

oWhat do I do with previous Extension Pack Versions ?

oI want to move the Resources that result in large File Size

oMari 6 Roller Brush is missing

oI cannot paint in Mari anymore

oWhere does Mari store its log file ? 

oWhere does Mari store its settings ?

oHow do I find and download upgrades ?

oWhere do I find tutorials for Extension Pack ?

oHow do I optimize Mari's Baking performance ?

oWhat PC Components influence Mari Performance ?

oMari seems slow with Bump Maps enabled

oWhere do I find older Versions of the Documentation (for older Extension pack Versions) ?

oHow do I assign a Environment Variable ?

oWindows Ink - how to disable it and its effects

oWorking optimized in the Mari Nodegraph

Mari Extension Pack 5: Common Installation Mistakes from Jens Kafitz on Vimeo.